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Accessibility Statement

A Legal Disclaimer

At Terra Gaia, we are committed to ensuring digital accessibility for all users, including people with disabilities. We believe that everyone should be able to access and enjoy our website with ease, regardless of their abilities or the technology they use.

Our Commitment

We strive to ensure that our website is accessible in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and the requirements of the European Union Web Accessibility Directive (Directive (EU) 2016/2102), which is also applicable in the Netherlands through national legislation.

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Accessibility is a continuous goal for us. We regularly assess our website to identify barriers and work to eliminate them. This includes visual, auditory, cognitive, and motor accessibility considerations.

What We’re Doing

  • To make our website more accessible, we are actively:

  • Designing and developing with accessibility best practices in mind

  • Using semantic HTML and ARIA roles to improve navigation for screen readers

  • Ensuring sufficient color contrast and scalable text

  • Providing keyboard navigability throughout the site

  • Testing and optimizing with assistive technologies

  • Training our team on inclusive design principles

Limitations and Known Issues

Despite our best efforts, some content may not yet fully comply with the highest accessibility standards. We are currently reviewing:

  • Some older media files or documents that may not have alternative text or descriptions

  • Dynamic elements or third-party integrations which may pose challenges for certain users

We appreciate your understanding as we work to improve these areas.

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter any accessibility issues or would like to report a problem, please contact us:

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📧 Email: terragaiashop@gmail.com
📞 Phone: +31 06 87115345
📝 Contact Form: https://www.terragaia.nl/contact-us

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We aim to respond to accessibility-related inquiries within 5 business days.

Enforcement Procedure

If you are not satisfied with our response, you can contact the Netherlands Authority for Consumers and Markets (ACM) or the relevant accessibility agency in your country within the EU.

Last updated

23-06-2025

Thank you for helping us make our digital presence more inclusive.

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