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Terms & Conditions

A Legal Disclaimer

Effective Date: 19-06-2025

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Welcome to Terra Gaia! By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order or browsing our site.

General Information

This website is operated by Terra Gaia. Throughout the site, the terms "we", "us", and "our" refer to Terra Gaia. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms & Conditions.

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically.

Eligibility

To use this site and make purchases, you must be at least 18 years old or have the permission of a legal guardian. By agreeing to these Terms, you represent that you are of legal age.

Products and Services

All products listed on our site are subject to availability and may be withdrawn at any time. We reserve the right to limit the quantities of any products or services we offer.

We strive to display our products as accurately as possible. However, we cannot guarantee that your device’s screen will display colors or details accurately.

Pricing and Payments

  • All prices are listed in EUR and include applicable VAT (unless otherwise stated).

  • We reserve the right to change pricing without notice.

  • Payment must be made at the time of ordering, via our secure payment partners.

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We accept major credit cards, debit cards, and other forms of online payment. Orders will not be shipped until payment has been received in full.

Shipping & Delivery

We offer international shipping and aim to dispatch orders as quickly as possible. Estimated delivery times are provided for convenience but are not guaranteed.

For more details, please refer to our Shipping Policy.

Returns & Refunds

If you’re not satisfied with your purchase, you can return eligible items within 14 days. Items must be unused and in original condition. Refunds are processed after inspection.

For full details, see our Refund & Return Policy.

Intellectual Property

All content on this website—including logos, text, graphics, and images—is the property of Terra Gaia and protected by international copyright and trademark laws.

You may not use, copy, or distribute any content without our written permission.

User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Interfere with the operation or security of the site

  • Transmit malware, spam, or other disruptive content

  • Violate any applicable laws or third-party rights

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We reserve the right to terminate your use of the Service for violating these rules.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

Limitation of Liability

To the fullest extent permitted by law, Terra Gaia shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products.

Our liability is limited to the amount you paid for the product or service in question.

Third-Party Links

Some content, products, or services available via our site may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of these links.

Governing Law

These Terms are governed by and construed in accordance with the laws of The Netherlands and the European Union (EU) regulations. Any disputes will be resolved in Dutch or EU courts, unless otherwise agreed.

Contact Information

For questions about these Terms, contact us at:
📧 Email: terragaiashop@gmail.com

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